Addressing Poor Performance
Date and Time
Thursday May 3, 2018
8:00 AM - 12:00 PM CDT
Thursday, May 3, 2018 - 8 a.m.-noon
Location
Logistics Park Kansas City 30750 W. 193rd St. Edgerton , KS 66021
Fees/Admission
$174
Website
Contact Information
JCCC Continuing Education Business & Leadership Department
913-469-2386
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Description
Many leaders struggle with employees who exhibit poor performance or work habits despite repeated coaching. This course builds leaders' skill and confidence in handling chronic performance problems. Leaders learn how to focus on operational and behavioral issues and how to overcome defensive reactions, such as deflecting, blaming and redirecting. Leaders also learn how to gather and use data to provide effective feedback, and how to balance seeking and telling to gain commitment for improvement. Leaders practice conducting performance improvement discussions. This DDI course is approved by HRCI and SHRM for 3.5 hours.
