Addressing Poor Performance
Date and Time
Tuesday Jul 11, 2017
8:00 AM - 12:00 PM CDT
Tuesday, July 11, from 8AM to 12PM
Location
Logistics Park Kansas City, CLASSROOM 30750 W. 193rd St. Edgerton , KS 66021
Fees/Admission
$154
Website
Contact Information
JCCC Continuing Education Business and Leadership department
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Description
Many leaders struggle with employees who exhibit poor performance or work habits despite repeated coaching. This course builds leaders' skill and confidence in handling chronic performance problems. Leaders learn how to focus on operational and behavioral issues and how to overcome defensive reactions, such as deflecting, blaming and redirecting. Leaders also learn how to gather and use data to provide effective feedback, and how to balance seeking and telling to gain commitment for improvement. Leaders practice conducting performance improvement discussions. The DDI course is approved by HRCI and SHRM for 3.5 hours.
